Requests for refunds need to be made in writing and submitted to the Pulse Medical Emergency Training Ltd.

Reasons to request a full refund may include:

  • Unable to continue the training program due to illness, injury, or other personal circumstances.

If the request is made prior to the commencement of training, them a full refund is applicable. If a student withdraws from a course prior to its completion for reasons other than those related to occurrences that were beyond their control (see partial refund), then Pulse Medical Emergency Training will offer a maximum 30% refund.

When fees have been paid/will be paid by an employer and the candidate leaves that place of employment, no credit will be available to either the candidate or the employer. Fees paid for a particular individual’s training is non-transferable.

Partial refunds will only be considered if students withdraw for reasons of personal circumstances beyond their control, for example the loss of a loved one. In all cases relevant documentary evidence will be required.

Requests for partial refunds must be lodged in writing within two weeks of the withdrawal date. Pulse Medical Emergency Training will refund up to 50% of the course fees to successful applicants.